Read online: The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value by Marco Bertini, Oded Koenigsberg
- The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
- Marco Bertini, Oded Koenigsberg
- Page: 168
- Format: pdf, ePub, mobi, fb2
- ISBN: 9780262044349
- Publisher: MIT Press
Download The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
Free pdf book download link The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value in English 9780262044349 by Marco Bertini, Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services.Would you rather pay for healthcare or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The Ends Game, Marco Bertini and Oded Koenigsberg describe how some firms are rewriting the rules of commerce: instead of selling the “means” (their products and services), they adopt innovative revenue models to pursue “ends” (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value that customers actually derive from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior.Bertini and Koenigsberg explain that advances in technology have made it possible for firms to collect “impact data” that tells them when and how customers use their products and how those products perform, and that firms can draw on this data to turn products into seamless services. New revenue models will enable transparency, accountability, and efficiency. Bertini and Koenigsberg offer real-world examples of how companies in healthcare, transportation, education, and other sectors are already playing “the ends game,” describing, among other things, the successes of Dollar Shave Club, Rent the Runway, and “pay as you fly” insurance for drone flights. Finally, they outline the challenges in adopting these new models, offering guidance on such issues as criteria for defining an outcome, concerns over data collection, and internal organizational obstacles.
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The Ends Game: How Smart Companies Stop Selling
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Ep96: Stop Selling Your Products, Start Delivering Value with
He is a co-author of the book “The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value,” MIT Press, which
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Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value" from @ProfMBertini (@ESADE) & #OdedKoenigsberg
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